Service Desk Jira Portal Integration

Create and track requests easily

Simple and easy mobile access to all your Jira Service Desk requests on the Jira Service Desk Customer Portal from any iOS or Android device. Create new requests or check your existing requests. Collaborate with service desk agents from anywhere, add comments, make status changes, or upload images and documents. All fields defined on your portal will be displayed and can be edited.

No additional licensing fees

If you are already licensing our powerful Mobility for Jira iOS and Android apps, the customer service portal app is included for free. Your Portal clients can download the app from the Google Play Store and the Apple App Store today. If you still need to install the add-on, you can get it from the Atlassian Marketplace. There is a 30-day free trial available.